Frequently Asked Questions
1. Do we need any special preparation before playing?
Not at all! Each ZOVOREN experience box is designed to be ready to enjoy right out of the box. Simply open the box, follow the guided activity cards, and enjoy your time together.
2. Who is this game designed for?
Our experiences are designed for adult couples at every stage of their relationship—whether you’re celebrating an anniversary, planning a special date night, or simply looking for a fun way to break the routine and reconnect.
3. How is the package shipped? Is it discreet?
Yes. All orders are shipped in plain, unmarked exterior packaging to help protect your privacy.
4. How long does shipping take?
Orders are typically processed within 3–5 business days. Standard delivery within the contiguous United States is estimated at 6–11 business days. Delivery times may vary depending on the carrier and other circumstances beyond our control.
5. What is your return policy?
We want you to have a great experience with ZOVOREN. We accept eligible returns within 30 days of delivery. Please contact us at support@zovoren.com with your order number and reason for the return. For details about eligibility, return shipping, damaged or defective items, and refunds, please see our Return & Refund Policy.